Help Center
Search the guides, or pick a topic. Longer versions are in the owner and cashier manuals.
Getting started
Create the account, build the menu, and take a first sale.
Orders and payments
Cash on the till, card on Teya or Viva, and refunds.
Reports
The sales list and the end-of-day summary.
Staff
Cashier PINs, admin staff, and strict control.
Card payments
Connect Teya or Viva Wallet from owner settings.
Common questions
- How do I reset my password?
- On the sign-in page, press Forgot password. Enter the email on the owner account and follow the message that is sent.
- How does a cashier sign in?
- On the till, enter the Store ID, choose the till, tap your name, and enter the 4-digit PIN. Owners sign in on the website with email and password.
- How do I add a menu item?
- In Menu Management, add a category, then a subcategory, then a product with a name and price. The product shows on the cashier menu under that subcategory.
- How do guests pay?
- Cash is taken on the till. Card payments go to a Teya or Viva terminal after you connect that account in owner settings and turn on integrated card payment.
- Where do I see the day's takings?
- Open EOD Reports for the net total, cash against card, order count, and refunds. The Sales page lists each transaction.
- How do I add a cashier?
- Create a till, expand it, and press Add Cashier. Enter the full name, a username, and a 4-digit PIN.
- What is strict control?
- It stops cashiers from deleting a cart item, discounting, or clearing the cart until they enter the PIN you set in Owner Settings.
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